Terms of Service

Last updated: 2025

Welcome to AuditSpirePro ("we", "us", "our"). These terms govern your use of the website AuditSpirePro.com and related offerings. Our location: Bahnhofstrasse 1, 8001 Zurich, Switzerland. Business ID CHE-909.257.234. Contact us via phone +41764052871.

1. Acceptance of Terms

By accessing our site or services, you agree to these terms. If you do not agree, please refrain from using our offerings.

2. Services

We provide professional audit guidance sessions, tailored reviews, and workshop facilitation designed to inspire best practices in audit methodology.

3. Information Products

We offer digital resources such as guides, templates, and recorded seminars ("Info Products"). These are available for download or streaming.

4. Goods

We may offer physical items like branded notebooks or training kits ("Goods"). These are shipped to your address.

5. Refund Policy

We are committed to your satisfaction. Our refund provisions vary by offering type:

5.1 Services

If you cancel a scheduled audit guidance session at least 48 hours before the start time, we will process a full refund to your original payment method within 14 days. You may also choose to reschedule the session once without fee, subject to availability. Please submit cancellation or rescheduling requests via our Contact Form.

For custom audit plan design services, no refunds are available due to the tailored nature of the deliverables. We encourage you to review your requirements carefully before purchase.

5.2 Information Products

For digital guides and recorded seminars, you have a 7-day window from the purchase date to request a full refund if you have not downloaded or streamed the product. To request a refund, contact us through our Contact Form. Approved refunds will be processed within 14 days to the original payment method.

5.3 Goods

If a physical item is defective or damaged upon delivery, notify us within 10 days of receipt. We will arrange for a replacement or issue a refund for the item cost. Refunds for goods are processed within 21 days after we confirm the issue. To initiate, use our Contact Form and include photos of the item.

6. Modifications

We may update these terms at any time. The latest version will be posted on our website. Continued use after changes indicates acceptance.

7. Contact Information

If you have questions or need assistance, reach out via phone at +41764052871 or through our Contact Form.